Privacy Policy
Last updated: 27 October 2026
Privacy Policy
I – ABOUT THE WEBSITE PRIVACY POLICY
This section contains information on how to manage Travelino in relation to the processing of data of users of www.travelino.it.
This information is also valid for the purposes of Article 13 of Regulation (EU) No 2016/679 concerning the protection of natural persons concerning the processing of personal data and the free movement of such data, for persons interacting with Travelino (registered mark) and is accessible to the address corresponding to the homepage: www.travelino.it
The information is made only for www.travelino.it and not also for other websites that may be consulted by the user through links contained in it.
The purpose of this document is to provide information about the methods, times and nature of the information that the data controllers must provide to the users at the time of connection to the web pages of www.travelino.it, regardless of the purposes of the connection itself, according to Italian and European legislation.
The information may be changed due to the introduction of new regulations, so the user is invited to periodically check this page.
If you are under 14 years old, pursuant to art.8, c.1 Regulation (EU) 2016/679, and Art.2 – Quinquies del D.Lgs 196/2003, as amended by Legislative Decree 181/18, you will have to legitimize your consent through the permission of parents or vecies.
II – DATA PROCESSING
1 – DATA CONTROLLER
The controller is the natural or legal person, public authority, service or other body that, individually or together with others, determines the purposes and means of the processing of personal data. It also deals with security profiles.
In relation to this website of Travelino (registered mark) the controller is:
Travelino Group S.p. A
VAT. 06859200823
Main seat: Via Generale Carlo Alberto from Church 10 – 90143 Palermo (PA) Italy
Registered at the Palermo Business Register Office
All information is available at the Business Register www.registroimprese.it and for any clarification or exercise of your rights, you can contact the data controller at the following e-mail address: info@travelino.it
2 – DATA PROCESSOR
The controller is the natural or legal person, public authority, service or other body that processes personal data on behalf of the controller.
Pursuant to Article 28 of Regulation (EU) No 2016/679, on appointment of the data controller, the data controller of the site is the Legal Pro-Time Representative of the Travelino Group S.p.A and the Travelino brand regularly registered.
3 – PLACE OF DATA PROCESSING
The processing of data generated by the use of www.travelino.it takes place at the registered office of the company Travelino Group S.p.A sita in Via Generale Carlo Alberto from the Church 10 – 90143 Palermo (PA) Italy.
In case of need, the data connected to the newsletter service may be processed by the controller or subjects entrusted to it for this purpose at its headquarters.
4 – LEGAL BASIS
This website processes data mainly based on user consent. The bestowal of consent is via the banner at the bottom of the page, or through the use or consultation of the site or the interaction of widgets, such as concluding behaviour. By using or consulting the site, visitors and users approve this privacy policy and consent to the processing of their personal data in relation to the methods and purposes described below, including any disclosure to third parties if necessary for the provision of a service. By means of communication forms or requesting services, further consents are collected for the specific purpose of the service.
III – COOKIES
1 – TYPES OF COOKIES
The website www.travelino.it uses cookies to make the user’s browsing experience easier and more intuitive: cookies are small text strings used to store certain information that may concern the user, his preferences or the internet access device (computer, tablet or mobile phone) and are mainly used to adapt the site’s operation to the user’s expectations, offering a more personalized browsing experience and remembering previously made choices.
A cookie consists of a reduced set of data transferred to the user’s browser by a web server and can be read only by the server that transferred it. This is not executable code and does not transmit viruses.
Cookies do not record any personal information and any identifiable data will not be stored. If you want you can prevent saving some or all cookies. However, in this case the use of the site or services offered may be compromised. To proceed without changing the options related to cookies, simply continue browsing.
Below are the types of cookies used by the website:
2 – TECHNICAL COOKIES
There are numerous technologies used to store information on your computer, which are then collected from the sites. Among these the most known and used is that of HTML cookies. They serve for navigation and to facilitate access and use of the site by the user. They are necessary for transmission of communications on an electronic network or to the provider to provide the service requested by the customer.
Settings to manage or disable cookies may vary depending on the internet browser used. However, you can manage or request general deactivation or deletion of cookies by changing your internet browser settings. This deactivation can slow down or prevent access to some parts of the site.
The use of technical cookies allows the safe and efficient use of the site.
Cookies that are inserted in the browser and retransmitted by Google Analytics are technical only if used for the purpose of optimizing the site directly from the owner of the site itself, which may collect information in aggregate form on the number of users and on how they visit the site. Under these conditions, for analytics cookies are the same rules, in the matter of information and consent, provided for technical cookies.
From the point of view of the duration you can distinguish temporary session cookies, which are automatically deleted at the end of the browsing session, serve to identify the user and then avoid login to each page visited; and permanent ones, which remain active in the pc until expiry or erasure by the user.
Session cookies can be installed in order to allow access and stay in the reserved area of the portal as an authenticated user. These are not stored in a persistent way but exclusively for the duration of navigation until the end of the browser and disappear with the closure of the browser. Their use is strictly limited to the transmission of session identifiers consisting of random numbers generated by the server necessary to allow safe and efficient exploration of the site.
3 – THIRD-PARTY COOKIES
In relation to the origin you distinguish the cookies sent to the browser directly from the site you are visiting and those of third parties sent to the computer from other sites and not from what you are visiting.
Permanent cookies are often third-party cookies
Most third-party cookies consist of tracking cookies used to identify online behavior, understand interests and then customize advertising proposals for users.
Third party analytics cookies may be installed. They are sent by domains of these third parties outside the site.
Third-party analytics cookies are used to detect information on user behaviour on www.travelino.it. The survey takes place anonymously, in order to monitor the performance and improve the usability of the site. Third-party profiling cookies are used to create user profiles in order to propose advertising messages in line with the choices made by users.
The use of these cookies is governed by the rules provided by the same third parties, therefore, users are invited to take a view of the privacy statements and indications to manage or disable cookies published in the relevant web pages.
4 – PROFILING COOKIES
Profiling cookies are used to create user profiles and are used in order to send advertising messages in line with the preferences expressed by the user in the context of web browsing.
When using this type of cookies, the user must give explicit consent.
Article 22 of Regulation (EU) 2016/679 and Article 122 of the Data Protection Code apply.
IV – DATA PROCESSED
1 – DATA PROCESSING METHODS
Like all websites, this site also uses log files in which information collected automatically during user visits is stored. The information collected is as follows:
Internet protocol address (IP);
type of browser and device parameters used to connect to the site;
name of the internet service provider (ISP);
date and time of visit;
web page of origin of the visitor (referral) and exit;
click number.
This information is processed in an automated form and collected exclusively in aggregate form in order to verify the proper functioning of the site and for security reasons. This information will be processed according to the legitimate interests of the owner.
For security purposes (antispam filters, firewalls, virus detection), the data recorded automatically may also include personal data such as the ip address, which may be used, in accordance with applicable laws, in order to block attempts to damage to the site itself or to bring damage to other users, or otherwise harmful or criminal activities. This data is never used for the identification or profiling of the user, but only for the purposes of protecting the site and its users, this information will be processed according to the legitimate interests of the owner.
If the site allows you to insert comments, or in case of specific services requested by the user, including the possibility of sending Curriculum Vitae for a possible working relationship, the site automatically detects and records some identification data of the user, including the email address. This data is voluntarily provided by the user when requesting the service. By submitting a comment or other information, the user expressly accepts the privacy policy, and in particular agrees that the contents included are freely disclosed to third parties. The data received will be used exclusively for the delivery of the requested service and for the only time necessary for the provision of the service.
The information that users of the site intend to make public through the services and tools made available to them, is provided by the user consciously and voluntarily, exempting this site from any liability regarding any violations of laws. It is up to you to verify that you have the permissions to enter personal data of third parties or content protected by national and international standards.
2 – FINALITY OF DATA PROCESSING
The data collected by the site during its operation are used for the purposes indicated above and for the sending of periodic communications with informative purposes and/or marketing through newsletters.
The retention of data will be carried out for the period strictly necessary to achieve the above stated purpose and however not more than 36 months.
The data used for security purposes (locking attempts to damage the site) are kept for the time strictly necessary to achieve the previously indicated end.
3 – DATA PROVIDED BY THE USER
As indicated above, the optional, explicit and voluntary sending of e-mail to the addresses indicated on this site and the compilation of contact forms of various nature present on this site, involves the subsequent acquisition of the sender's email address, necessary to respond to requests, as well as any other personal data provided in the message.
Specific summary information will be progressively reported or displayed on the pages of the site prepared for particular services on request.
4 – HELP WITH BROWSER SETTINGS
You can manage/disable cookies using your browser settings. The setting can be defined specifically for different websites and web applications.
For more information and support you can also visit the specific help page of the web browser you are using. Furthermore, the best browsers allow you to define different settings for “owners” cookies and those of “third parties”. As an example, in Firefox, through the Tools⇒Opzioni⇒Privacy menu, you can access a control panel where you can define whether or not to accept different types of cookies and proceed to their removal.
Chrome: https://support.google.com/chrome/answer/95647?hl=it
Firefox: https://support.mozilla.org/en/kb/Gestione%20of%20cookie
Internet Explorer: https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies
Opera: http://help.opera.com/Windows/10.00/it/cookies.html
Safari: http://support.apple.com/kb/HT1677?viewlocale=it EN
Edge: https://privacy.microsoft.com/it-en/windows-10-microsoft-edge-and-privacy
5 – SOCIAL NETWORKS
While browsing the site, you can also notice third-party content. We can also offer a greater commitment to users, sharing information with others on social networks such as Facebook, Instagram and Linkedin. Such content is added so that you can keep up to date with carefully selected information that may be of interest to you; however, this may imply that such third-party providers save additional cookies on the device, on which we have no control. As a result, we recommend that you consult the websites of such third parties and their privacy policy for more information about their cookies and how to manage them.
The site may contain links to third party websites. If you follow a link to any of these third-party sites, please note that these sites have their own privacy and cookie policy; therefore, we do not assume liability for such information. Please consult these information before sending personal data to these third party websites.
Below we offer some examples of cookies used by the site, with some details about their purpose and other information that may be useful. Please note, however, that if you choose to access third party sites through the site, the following list of cookies may not be exhaustive.
Facebook information: https://www.facebook.com/help/cookies/
Facebook (configuration): login to your account. Privacy.
Twitter information: https://support.twitter.com/articles/20170514
Twitter (configuration): https://help.twitter.com/en/personalization-data-settings
Instagram (information):https://help.instagram.com/519522125107875?helpref=page content
Instagram (configuration): https://help.instagram.com/1896641480634370?ref=ig
Youtube (information): https://support.google.com/youtube/answer/7671399?hl=it
6 – GOOGLE ANALYTICS
www.travelino.it also includes certain components transmitted by Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). These cookies are collected and managed anonymously to monitor and improve the performance of the host site (performance cookies). Google Analytics uses “cookies” to anonymously collect and analyze information about website usage behaviour (including your IP address). This information is collected by Google Analytics, which processes it in order to prepare reports on the activities on the websites themselves. Our site does not use (and does not allow third parties to use) Google's analysis tool to monitor or collect personally identifiable information. Google does not associate the IP address with any other data owned by Google or try to connect an IP address with the identity of a user. For further information, please refer to the following link: https://www.google.it/policies/privacy/partners/.
Each user can choose to selectively disable the action of Google Analytics by installing the opt-out component provided by Google on their browser. To disable Google Analytics, please refer to the following link: https://tools.google.com/dlpage/gaoptout
V – INTELLECTUAL AND INDUSTRIAL PROPERTY
Travelino Group S.p.A is the owner of intellectual property rights related to the website and its content and its license to use the registered trademark Travelino.
The contents of this site should not be reproduced in any form without the written permission of Travelino Group S.p.A; the reproduction and reverse engineering of copyrighted software is prohibited.
All product names and any other registered trademark and not, mentioned in this site, are used for identification purposes and remain the exclusive property of their respective owners.
VI – DATA TRANSFERS OUTSIDE THE EUROPEAN UNION
Your personal data, limited to activities involving non-Italian vendors, can be transferred and processed in one or more countries within or outside the European Union for the sole purpose of storage in your interest. This transfer will only take place towards countries offering an adequate level of protection.
VII – DATA SECURITY
This site processes user data in a lawful and correct manner, adopting appropriate security measures to prevent unauthorized access, disclosure or unauthorized destruction of data. The processing is carried out through computer and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated.
In addition to the owner, in some cases they may have access to data categories of persons involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external entities (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies).
VIII – USERS’ RIGHTS
Article 13(2) of the Regulation (EU) 2016/679 lists your rights.
The website therefore intends to inform you about the existence of the rights listed below and listed in the articles of the Regulation (EU) 2016/679:
The user has the right to access and obtain a copy of his/her personal data: he/she has the right to request confirmation that we are dealing with any personal data. In this case, you may have access to your personal data and some information about how they are processed.
Right to rectification of personal data: where it is able to demonstrate the non-correctness of personal data in our possession, you have the possibility to request updating or rectification of such data;
right to oblivion/deletion of data: under certain circumstances, you are entitled to delete your personal data. The request can be submitted at any time; The internal team will assess whether it can be agreed. However, this right is subject to legal rights or obligations that may impose data retention on us. For situations where, in compliance with the law, it is established that the request for cancellation of personal data must be granted, the company first mentioned will proceed without delay.
You also have the right to withdraw your consent at any time.
To exercise your rights, you can contact us at the following email address: info@travelino.it
IX – CHANGES TO THIS DOCUMENT
This document, which constitutes the Privacy & Cookies Policy of this site, is published at the following address: www.travelino/privacy
It may be subject to changes or updates. Let us pray, therefore, the Users frequently consult this page, taking as reference the last modified date indicated at the bottom of the page.
Unless otherwise specified, this Privacy & Cookies Policy will continue to apply to personal data until then collected.
X – CONTACT
Questions, comments and requests relating to this Policy must be addressed to the dedicated department, to the following email address: info@travelino.it
OUR QUALITY POLICY
Travelino Group S.p.A (data controller) undertakes to ensure the quality of its services in such a way as to meet the expectations of its customers and stakeholders and to consolidate the image acquired over the years, in its sector. In order to carry out proper planning of its Quality Management System, an analysis of the external and internal context in which it operates was carried out, aimed at identifying the risks associated with its activities in relation to the expectations of the interested parties. Thanks to the implementation of its Quality Management System, Travelino aims to:
to spread the culture of quality to its employees and collaborators, making them aware of the importance of the role of each person;
prevent (through risk analysis), reduce and/or eliminate non-compliance, since process and product anomalies associated with the service result as additional costs and possible damage to its customers;
satisfy the customer's requests by fulfilling what is indicated in point b);
continuously improve the service provided in line with market needs through marketing surveys and customer feed-backs;
to continuously adapt the capacity and flexibility of the company, in order to maintain a high competitiveness of its services;
to comply with all reference rules and the prescribed requirements applicable to its activity;
involve and transmit to the staff of all levels this Policy and raise awareness of teachers in such a way as to make them able to apply correct behavioral rules;
setting up and achieving objectives in order to make even more competitive the
Travelino has defined the general address lines of its company mission, which are summarized in:
attention to the customer and the measurement of customer satisfaction is the reference index for the implementation of improvement programs;
quality of service delivery;
the selection of consultants is oriented to technical and functional competence and reliability;
quality of human, instrumental and structural resources;
the awareness of the need to raise the competence and active involvement of its staff thanks also to the constant attention to the formation of resources is the basis of the quality of the offer to the customer and the ability to prevent potential risk situations;
The Management aims to increase:
effectiveness (to achieve concrete results) and efficiency (to achieve results with minimum costs) of its processes and the Quality Management System in general,
the effective management of any Not Conformities encountered and the prevention of potential Non-Conformities through all the activities performed;
The constant commitment to improving the listed items.
Immediately the concept that, being the strictly connected business processes (productive and supportive), synergy between them is of fundamental importance for achieving the improvement objectives set by the Directorate
Last updated: 27 October 2026