Information on a tour
Responses on duration, meeting point and published details.
Social and web conversations
Every conversation can become an opportunity.
A question about Instagram, Facebook, TikTok or on the site may be the beginning of a reservation. AI Social uses information from the tourist operator to respond, collect details, direct the customer/traveler to the purchase.
Travelino AI/Social
PreviewEvery conversation, simpler.
Social interaction · Information and assistance
A request from the social channelEXAMPLE
Do you have experiences for a family with children?
I can help you explore the right experiences, using the operator catalog.
Operator catalogConfigured information
01 / Technology
AI Social.
Designed for your work.
In tourism, each message may contain a request for information, availability or assistance. Travelino AI Social uses a knowledge base configured for the operator to make conversations more smooth and structured.
Travelino AI SocialVISUAL DEMO
◎
MessageTravelino AI · example
TRAVELLER“The excursion also leaves Saturday? »
TRAVELINO AI"I tell you the scheduled departures and I can collect the number of participants. »
✓ Conversation more ordered. Consistent information.
HOW IT WORKS, IN 3 STEPS
01
01 · Here comes a question
A traveller asks for timetables, indicative availability or details of an experience.
02
02 · AI uses your information
Responds with configured business content and asks useful questions.
03
Let’s explore your use case ↗03 · The team takes the following
When a verification or proposal is required, the operator has the context collected.
Other situations in which it can be useful
Services of a hotel
FAQ on check-in, parking and property features.
02 / What changes
What changes in everyday work.
Four ways this technology can support everyday work.
Relevant Answers
Support frequently asked questions about destinations, services and offers based on information provided by the company.
Business Knowledge
The answers are configured on the catalog, rules and information actually available.
Continuity in interactions
An automated service channel complementing staff work.
Tourist Customization
The conversation flow is adapted to the type of operator, to customers and to the needs of the service.
04 / The path
How we bring this technology to your company.
From process analysis to configuration and verification: adoption is designed on the needs and systems actually available.
We configure the information
We collect content, approved answers and corporate rules.
We define the experience
We adapt the behavior of the agent to the channels and cases of use.
We verify conversations
We test the answers and define management of complex requests.
05 / Frequently asked questions
The answers before you start.
Each project is assessed in the real context of the enterprise.
Does Travelino AI Social publish posts and manage campaigns?+
No. It is a technology to automate and support interactions with customers and users. It is not an editorial management service.
Can you know my agency's offers and services?+
Yes, if appropriate data and information are provided and configured. The accessible information depends on the available knowledge base.
Answer any request?+
The answers depend on information, rules and limits configured. Non-manageable requests must be addressed to staff.
Is it the same product as Talìa Social?+
It shares the basic technological engine, but it is verticalized on the processes and contents of tourist enterprises.
The ecosystem
Technologies that can work together.
Discover other specialized solutions for tourism.
↗
Intelligent communicationAI WhatsApp
An AI assistant on WhatsApp, configured for the needs of agencies, tour operators and accommodation facilities, which supports information, requests and assistance.
Explore the technology ↗↗
Intelligent communicationAI Concierge
Personalized AI assistant for accommodation and tourist operators: manages voice conversations and supports requests for information and bookings.
Explore the technology ↗↗
Decision supportAI Season Strategy
Quantile-based pricing and quantitative analysis to support purchasing, planning and sales decisions in tourism.
Explore the technology ↗TRAVELINO GROUP S.P.A. · PALERMO
Let's see how it works in your business.
Let's talk about your processes and see how this technology can be configured for tourism.
Let's talk about your project✳
✦